F.A.Q's

Frequently Asked Question

It’s generally recommended to clean your carpets every 12 to 18 months. However, high-traffic areas or homes with pets may need more frequent cleaning. Regular steam cleaning can help maintain a healthy environment and extend the life of your carpets.

Steam cleaning uses hot water and cleaning agents to break down dirt and stains, providing a deeper clean. Dry cleaning uses minimal moisture, making it faster, but it’s less effective for stubborn stains or allergens. Steam cleaning is usually recommended for better results.

Most carpets take 4-6 hours to dry after a steam cleaning. Factors like room temperature, airflow, and humidity can affect drying time. We recommend allowing at least 24 hours before walking on carpets to ensure they are fully dry.

Yes, professional upholstery cleaning is safe when done by experts. We use gentle, non-toxic cleaning solutions and techniques that protect your furniture while removing dirt, stains, and allergens. Your furniture will look great without any risk of damage.

Absolutely! Our steam cleaning process is highly effective at removing pet stains and odours. We use specialised products that break down pet urine and neutralise odours, leaving your carpets fresh and clean.

Regular vacuuming is key to maintaining carpets. Aim to vacuum at least once a week, and consider using mats at entry points to reduce dirt. Spot clean spills immediately to prevent staining, and schedule professional cleaning at least once a year.

Yes, we specialise in cleaning all types of rugs. From delicate Persian rugs to everyday area rugs, we use appropriate techniques to preserve the integrity of the fibres while removing dirt, stains, and allergens.

Stubborn stains require special attention. Our team of carpet cleaners is trained to identify the type of stain and use the right techniques and products to tackle it. Whether it’s red wine, coffee, or ink, we work hard to restore your carpet or upholstery.